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02 · AGENTIC WORKFLOWS

Routine work and cross-system automation

Long-running tasks that can work across browsers, APIs, files, and internal systems—while pausing for people at consequential steps.

Replace repetitive cross-system work with automation that can pause, resume, recover, and show exactly what happened.

Custom engineeringCase workWorking prototype
WEILIAN ANXIN / agent-runtimePRODUCT INTERFACE
AI Agent and Workflow Automation Engineering primary interfaceAI Agent and Workflow Automation Engineering secondary interface
Task orchestrationBusiness system interface
THE BUSINESS PROBLEM

Where daily work and management decisions become harder.

Teams repeat the same work across web systems

Tasks combine files, APIs, and approvals

Traditional RPA cannot handle unstructured material

Operators need a trace of every automated action

Where it fits

Built for work that
standard software misses.

We start with one high-value workflow, make its scope and operating risks explicit, and expand only after the first version is proven in use.

01

Teams repeat the same work across web systems

02

Tasks combine files, APIs, and approvals

03

Traditional RPA cannot handle unstructured material

04

Operators need a trace of every automated action

Operating flow

How work moves
through the system.

Roles, permissions, review points, and exception rules are adapted to the customer’s current operating model.

01
Receive the task

Read the objective, files, account scope, and completion conditions.

02
Plan the execution

Order dependent steps and define what to do on failure or when waiting.

03
Operate tools and systems

Use browsers, APIs, files, or business software to complete each step.

04
Check permission and risk

Detect external sends, data changes, and irreversible actions before they run.

05
Request human approval

Show the content, impact, and target account to an authorised reviewer.

06
Read back the outcome

Re-open the target state and verify that the intended result actually occurred.

EXECUTION TRACE

State, permission, and readback at every step

Select a stage to inspect the operating rhythm that distinguishes this class of system.

Product surfaces

Inspect the controls,
states, and outputs.

These interfaces come from real business workflows. Public screens remove customer-sensitive data while preserving the operating structure.

Scope

Choose the modules
the workflow requires.

Modules can be delivered independently or connected to existing software after discovery confirms the data and permission boundaries.

01Task orchestration
02Browser automation
03API and file tools
04Human approval gates
05Recovery and retry
06Execution replay and audit
Engineering decisions

Technology follows
the operating requirement.

Data volume, latency, security, and current systems determine the final architecture.

ENGINEERING 01

Stateful agent runtime

Long tasks retain context, progress, and intermediate results across interruptions.

ENGINEERING 02

Layered tool permissions

Reading, drafting, changing, and submitting use distinct scopes.

ENGINEERING 03

Outcome readback

The system verifies external state instead of treating a click as completion.

Project boundaries

Scope and operating
conditions stay explicit.

  • Payments, deletion, and irreversible actions require project-defined approval.
  • CAPTCHAs, strong identity checks, and high-risk actions remain human-controlled.
  • Automation scope depends on target-system interfaces, stability, and authorisation.
IMPLEMENTATION & HANDOVER

Agree the scope, integration needs and ongoing support.

Agree development, deployment, training, maintenance and customer involvement, with cost and acceptance documented for the project.

Delivery scope

  • Workflow and permission design
  • Agent operations console
  • Tool connectors
  • Recovery and monitoring design

Existing systems and information

  • Browsers and enterprise portals
  • REST / GraphQL APIs
  • Files and object storage
  • ERP / CRM / ticketing
  • MCP-style business tools
  • Desktop or server runtime
START A CONVERSATION

Start with the work that most needs to improve.

Tell us how the work happens today, where time is lost, which systems you use and what needs to improve. We can then discuss scope, implementation and collaboration.

Discuss your business needs ↗